Contacts
How to Reach Us
If you would like to get in touch with the ccarconline.org team, you can reach us by email at contact@ccarconline.org. This is our only contact channel, and every message sent there is read by a member of our editorial team.
What You Can Write About
We welcome messages on a range of topics related to our website, including:
- Questions about our content — for example, how we research and compile our guides to the top 50 betting sites UK players can use for free, or how our rankings are put together.
- Corrections — if you have spotted an error, an outdated bonus offer or inaccurate information in any of our reviews, please let us know so we can fix it promptly.
- Feedback — suggestions on how we can improve our articles, comparisons and coverage of UK betting sites are always appreciated.
- Partnership requests — if you represent a brand or media outlet and would like to discuss a potential collaboration with ccarconline.org, you are welcome to get in touch.
Response Time
We aim to reply to all messages within a few business days. During busy periods it may take a little longer, but every email sent to contact@ccarconline.org receives a response. Please check your spam or junk folder if you have not heard back from us.
Questions About Your Casino Account
Please note that ccarconline.org is an independent review and information website. We are not a gambling operator, and we do not hold player accounts, process payments or manage bonuses of any kind.
If you have a question about deposits, withdrawals, bonus terms, account verification, login problems or a specific bet, you should contact the customer support team of the casino or betting site directly. You will usually find their contact details in the "Help" or "Support" section of the operator's own website, often alongside live chat and telephone options.
Need Help With Gambling?
If gambling is no longer fun and you are worried about your own play or that of someone close to you, free and confidential help is available in Great Britain. You can contact GamCare, which operates the National Gambling Helpline on 0808 8020 133 (available 24 hours a day, 7 days a week), or visit their website at www.gamcare.org.uk for live chat, forums and support resources. Support is also available through GambleAware at www.gambleaware.org. Remember: help is free, confidential and independent from any gambling operator.